Snow, fog and floods are just a few of the weather elements that can lead to your flight being cancelled. When flights are cancelled due to adverse weather, airlines usually have a policy set up for passengers. Here’s what to do:
Contact your travel provider (airline or agent): You should be offered re-routing to your final destination at the earliest opportunity or at a later date convenient to you. Alternatively you can apply for a refund on your unused flight at the airport ticket desk or online.
Credit cards and homeowner’s policies: You can contact your card provider for advice, however coverage may often be limited depending on the type of card you used to pay or the coverage you have with your homeowner’s policy.
Booking through an agency: This can actually be to your advantage. You may be entitled to a refund from them if the flight is cancelled and the airline can’t get you on another flight in a timely manner.
Package holiday: Companies offering package holidays are legally bound to hold an Air Travel Organiser’s Licence (ATOL). If you book a package holiday which includes a flight, then you – and your money – are protected under what’s called the ATOL scheme, so look for companies that are ‘ATOL protected’. You can find more details at http://www.caa.co.uk. Always check the details with your holiday provider before you book.